The Vietnamese language is the official language of Vietnam with nearly 85% of its population using the language as mother tongue. This means that in Vietnam alone, there are already more than 75 million native speakers of the Vietnamese language. Add that whopping number to over four million Vietnamese speakers outside the country, and you have a very promising market waiting to be tapped. Since Vietnamese is the most popular language in Vietnam, equipping your business with Vietnamese customer support solutions can help you dominate the Vietnamese market and possibly the Asian market as well.
Who We Are
Vietnamese Call Center is an American outsourcing company based in the world’s voice service outsourcing capital, the Philippines. We specialize in providing international businesses with bilingual call center support solutions. With our Vietnamese voice and non-voice solutions, you can now strengthen your ties with your Vietnamese-speaking clients all over the world. We believe that by using the language that your customers speak, you upgrade your customer support into a highly profitable and commendable unit.
What We Do
With Vietnamese Call Center’s bilingual outsourcing services, you are assured to have better communication channels for your Vietnamese clients. At present, we deliver bilingual customer service and technical support solutions using various platforms, such as phone, email, and live chat. Our Vietnamese call center agents undergo rigorous screening and training procedures that are designed to develop not only their language skills, but their cultural knowledge as well. By partnering with us, you will have access to top-of-the-line call center technologies and processes.
Where We Can Take You
By providing customer support in your customers’ preferred language, you empower your business to transcend geographical, lingual, and even cultural borders. This is your first step towards becoming globally competitive and eventually expanding to new territories. With better services come stronger customer loyalty and higher profits. By partnering with Vietnamese Call Center, you can now focus on your core business operations, such as marketing and business expansion, while we take care of your ancillary processes.